FREQUENTLY ASKED QUESTIONS

FAQs

Check in & check out times

Our check in check out times are important as they allow us to prepare the chalet in time for your arrival. For guests arriving outside of these times, wherever possible we will be flexible with the use of changing, shower and luggage storage facilities to enable you to enjoy more time on the slopes.

Check in on the day of your arrival is from 16:00 in the afternoon.
Check out on the day of your departure is by 10:00 in the morning.

Group Discounts

A discount in the form of free places for party leaders or to share between all members of the group is available for groups booking the whole of any of our chalets. This discount applies for group bookings when the group leader pays a deposit in a single transaction.

Chalet Alistelle Group Discounts

We offer exclusive occupancy of Chalet Alistelle for to 12 guests for the price of 11 (one free place & no under occupancy charge).

Chalet Alistelle is very flexible and many different sleeping arrangements are possible which makes it ideal for group bookings. The chalet can sleep up to 15 guests and for a 13th, 14th or 15th guest we add a supplement – the amount depends on which week you are booking. Please contact us with your group specifications and we will provide you with a tailored quote.

For smaller groups wanting to book the whole chalet to themselves we also offer sole use for 11 for 10.5 or 10 for 10.

Chalet Arabette & Chalet Le Vallon Group Discounts

Both normally available only for whole chalet bookings but certain weeks we offer rooms at the chalet to smaller groups.

As a guide, we offer exclusive occupancy of Chalet Arabette and Chalet Le Vallon for 12 guests for the price of 11 (one free place). Both chalets are very flexible in terms of the types of groups they can accommodate as all bedrooms can be made up as king size beds or with 2 single beds. For smaller groups wanting to book the whole chalet to themselves we also offer sole use for 11 guests for 10.75 or up to 10 guests for 10.5.

Chalet Sundance Group Discounts

Normally available only for whole chalet bookings but certain weeks we offer rooms at the chalet to smaller groups.

We offer exclusive occupancy of Chalet Sundance to a group of 12 for the price of 11 (one free place). The chalet is flexible in terms of the type of groups it can accommodate as all bedrooms can be made up as king size beds or with 2 single beds. For smaller groups wanting to book the whole chalet to themselves we also offer sole use for 11 guests for 10.5 or up to 10 guests for 10.

Catering for Children

Children’s meals and meal times can be arranged. This service is normally available in all chalets, and is subject to sufficient demand. If this is something that you are interested in please request this when you make your reservation. Please note, children must be in the company of a parent or guardian in the chalet at all times and meal times.

Infants & Children

We can provide, free of charge; cots (with cot sheets) and high chairs.

Childcare

We work closely with 2 excellent British run nanny services in Tignes. Please click here for more details and links and to contact them directly. Please mention that you are staying with White Horizons in Tignes Les Brevieres.

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0044 (0) 7971 205724

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